Help · 3 steps

Pair your device

Link your Pauzie Device to your phone. Once, about 10 seconds.

We picked your phone for you. Tap the other one if it's wrong.

Step 1 of 3

Tap “Pair my device”

Open Pauzie Prime. It's on the Lock tab. Open the Pauzie Prime app. It's on the Lock tab.

The Lock tab before pairing, with a Pair my device button

Step 2 of 3

Hold your phone to your device

Slide the back of your phone slowly over it, starting near the camera. Rest the top edge of your iPhone on it. Keep the app open.

P.

Step 3 of 3

“It's yours.”

That's it. Tap it to lock. Tap again to unlock.

Done

Did it work?

If yes, you're all set. If not, pick what you see.

Nothing happens “This device is on another phone” “This phone can't pair” Something else? Contact us

Next up

Choose apps to lockPick them now, change them later. Lock and unlockWhat a locked app looks like.

Fix · Nothing happens

Slide, slowly

Every phone's tap spot is different. Start with the camera on it, then slide the phone up. Keep the Pauzie Prime app open on screen. iPhone only reads the device then.

P.

Fix · Nothing happens

Is NFC on?

Swipe down from the top and tap NFC. Tap-to-pay uses it too. iPhones always have it on. Try taking off a thick case.

Wi-Fi

Bluetooth

NFC

Torch

Rotate

Dark

Fix · “This device is on another phone”

Move it here

Each device works with one phone. Tap Move it here. The other phone stops locking.

Fix · “This phone can't pair”

Needs tap-to-pay

The device talks to the tap-to-pay chip (NFC). This phone doesn't have one, so use another phone.

This phone can't pair. It has no tap-to-pay chip. Buttons: Get help, Use another phone