Help · 4 steps
Lock and unlock
Tap your phone on the device to lock your apps, and tap again to unlock them. Here's what happens in between.
Step 1 of 4
Tap to lock
Screen on, hold the back of your phone on the device. You'll see Locked. On the Lock tab, tap Tap or hold to lock. Then hold the top edge on the device.
Step 2 of 4
Your apps are locked
The Lock tab shows how many apps are blocked and how long you've been locked.
Step 3 of 4
Open a locked app
You'll see it's locked: Tap your device to unlock. Tap Go home to leave. Apple's Screen Time screen appears: Locked with your device. Tap Close to leave.
Step 4 of 4
Walk to it to unlock
Tap your phone on the device. You'll see Unlocked. Everything opens again. Open the Pauzie Prime app, tap Tap your device to unlock, and hold the top edge on it.
Done
Did it work?
If yes, you're all set. If not, pick what you see.
Fix · I tapped but nothing happened
Check the basics
Make sure your screen is on and unlocked, and NFC is on. Phone won't read it → iPhone reads it only while the Pauzie Prime app is open, after you tap the button. Phone won't read it →
Fix · It says “This is a different Pauzie Device.”
That one isn't yours
That's someone else's device. Only the device paired to your phone can lock and unlock it.
Your device
Fix · I'm away from my device and need an app
Use an emergency unlock
It opens everything now. You get 3 for life. Emergency unlock →
