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The free Pauzie app is on Android and iPhone
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Help · 3 steps

Apps aren't locking

If a locked app still opens, a phone setting usually got switched off. Here's how to find it.

We picked your phone for you. Tap the other one if it's wrong.

Step 1 of 3

Are you locked?

The Lock tab should say Locked. If not, tap your phone on the device.

The Lock tab while locked: Locked, 3 apps blocked, Tap your device to unlock
The Lock tab while locked: Locked, 3 apps blocked, Tap your device to unlock

Step 2 of 3

Is the app on your list?

Open the Apps tab and check Locked apps. New apps aren't added on their own.

Locked apps, 3 apps: Instagram, Snapchat and YouTube, each ticked
Locked apps, 3 apps: Instagram, YouTube and Snapchat, each ticked

Step 3 of 3

Is a setting off?

If the Lock tab says Protection is off., tap it and switch it back on. In iPhone Settings → Screen Time, check Pauzie Prime still has access.

Done

Did it work?

If yes, you're all set. If not, pick what you see.

It worked, then stopped after a restart Usage access or Display overlay keeps turning off All my locks lifted at once A schedule didn't lock Something else? Contact us

Next up

Set up on AndroidSign in and the 3 permissions. Set up on iPhoneSign in and allow Screen Time.

Fix · It worked, then stopped after a restart

Open the app once

Some phones close apps to save battery. After a restart, open Pauzie Prime once. After a restart, open the Pauzie Prime app once.

The Lock tab, unlocked: Your device, Blocks 3 apps, and a Tap or hold to lock button
The Lock tab, unlocked: Your device, Blocks 3 apps, and a Tap or hold to lock button

Fix · It worked, then stopped after a restart

Check one more setting

Xiaomi, Samsung, Oppo, Vivo or Realme? In battery settings, set Pauzie to No restrictions or Unrestricted. Then check Settings → Screen Time still gives Pauzie Prime access.

Fix · Usage access or Display overlay keeps turning off

Switch Pauzie back on

Clean-up and security apps can do this. In Settings, search Usage access and Display over other apps. These are Android settings. On iPhone, only Screen Time access matters.

Fix · All my locks lifted at once

Open it and check

Pauzie Prime may have been force-stopped or put to sleep. Open it and check the Lock tab. Screen Time access was switched off, so iPhone lifted every lock. Turn it back on in Settings, then lock again.

The Lock tab, unlocked: Your device, Blocks 3 apps, and a Tap or hold to lock button

Fix · A schedule didn't lock

Check its days and times

In the Schedules tab, check its days, times, and that the apps are under Apps to block.

The schedule editor: the name Bedtime, Apps to block · 3, Weekly, every day, 9:00 PM to 7:00 AM
The schedule editor: the name Bedtime, Apps to block · 3, 3 apps selected